ADA and Website Compliancy

The League is committed to bringing its members resources and information relating to the American with Disabilities Act and its impact on the production of municipal content available to the public on digital platforms.

UPDATE: The League's General Counsel distributed a memo to city attorneys on August 27, 2019, regarding recent ADA website case orders from the federal Northern, Middle, and Southern District Courts. Read the Memo 

ADA Compliant Websites

The League hosted a webinar on Thursday, October 25, 2018. Our speaker, Christopher Stearns, provided an overview of the current law, how it applies to local government, and recommendations for actions cities can take today. During the webinar, Mr. Stearns referenced several resources. These are listed below.

  • Slides
  • DOJ Withdrawal of Four Rules
  • Letter from Congress to DOJ
  • DOJ Response to Congress
  • ADA's Guide for Small Towns
  • Five Municipalities Doing Captioning Right (Note: 3 Play Media is one of the leaders in ADA website accessibility.)
  • Web Accessibility Automated Testing Sites
  • Live-Streaming
    The League hosted a second webinar on Tuesday, February 19, 2019, on the subject of Live Streaming. While this training event was more technical in nature (a how-to), some of the speakers addressed ADA compliance, specifically closed captioning. The slides and sample policy as shared during this webinar are available to download.

    Important resources discussed are as follows:
    • eCFR 79.4: Closed Captioning of video programming delivered using internet protocol
      • (b) Requirements for closed captioning of Internet protocol-delivered video programming. (1) All nonexempt full-length video programming delivered using Internet protocol must be provided with closed captions if the programming is published or exhibited on television in the United States with captions on or after the following dates. . .
      • (iv) All programming that is already in the video programming distributor's or provider's library before it is shown on television with captions must be captioned within . . .  within 15 days after the date it is shown on television with captions on or after March 30, 2016.
    • FCC Site re: CVAA
      • 21st Century  Communications and Video Accessibility Act (CVAA)
        • Requires video programming that is closed captioned on TV to be closed captioned when distributed on the Internet (does not cover programs shown only on the Internet). (emphasis added)

    Our partners, the Florida City and County Management Association hosted a regional seminar on Friday, April 19, with the City of Lakeland on the subject of ADA Compliance. Their speakers included Lakeland's Director of Communication Kevin Cook, Webmaster Liz Hollida, and ADA Specialist Jennifer Sykes. Their materials are listed below. 

  • ADA Compliancy (Communications)
  • ADA Accessibility (Overview, Transition Planning & Accommodations)
  • Frequently Used ADA Resources

  • In addition, our network of municipal attorneys provided the following resources. Please note, that questions about these resources and your city's policies and procedures should be directed to your city attorney. 


    • Excellent resource for testing accessibility and web tools.
      • See page re: creating accessible video, audio, and social media

    Industry Resources (tools and means)

    We have also been receiving a lot of question regarding what specifically is required to be on a municipal website. The following two resources were prepared and recently shared with municipal attorneys. 

  • Municipal Website Posting Requirements under Florida Statutes
  • Government Website Posting Requirements (2019, Shared Resource from Haines City)